We apologise to our members for the extended hold/wait times and delays to withdrawals from defined benefit accounts. We expect to resolve most issues by the end of May 2022 and are confident the majority will be resolved much sooner. Please read our service update for more information.

Also note: The ESSSuper mobile app has been updated and is available to download. Visit our Members Online web page for more details.

About us


We are one of Australia's biggest super funds with more than 128,000 members holding over $35 billion in defined benefit and accumulation assets.*

We're proud to be the dedicated, not-for-profit super fund serving Victorian emergency services and state employees. Over 58,000 people* receive a retirement pension or income stream from us, making ESSSuper the second biggest payroll in Victoria.

With a wide range of products and services, we exist to provide better retirement outcomes for members like you.

 

* As at 30 June 2021.


Who are our members?

ESSSuper is a unique fund set up to look after those who serve our communities. We are not a public offer fund, which means that membership is exclusive to employees (and their spouses) of specific organisations throughout Victoria.

ESSSuper participating employers cover the emergency services and Government sectors within Victoria.

Check the list below for our key participating employers:

  • Victoria Police
  • Fire Rescue Victoria
  • Country Fire Authority
  • Ambulance Victoria
  • Metro Trains Melbourne
  • V/Line
  • Department of Education and Training
  • Department of Family, Fairness, and Housing / Department of Human Services
  • Department of Justice
  • Corrections Victoria
  • Court Services
  • Department of Environment, Land, Water, and Planning
  • Department of Jobs, Precincts and Regions
  • Department of Transport / VicRoads

What are our values

At ESSSuper, we exist to provide better retirement outcomes for our members. This is why our members remain at the core of everything we do.

This philosophy extends to our people and culture. Our values are what we stand for as an organisation - they guide how we work and the decisions we make. Find out more about our values here.

What we do

At ESSSuper we help our members grow their super savings to achieve the retirement income that matches their lifestyle goals. We provide options, information and advice to ensure members can make the best choices to meet their retirement goals. When you decide to stop working, we help you on your retirement journey too, with advice options, pension payments, and award winning income streams.

Our members are important to us, and so their employers are too. At ESSSuper, we aim to make superannuation administration as simple as possible. We offer a range of services to our employers including skilled superannuation consultants to resolve queries via phone or through written correspondence. We also offer onsite employer visits to assist you to process and meet your obligation.

Access our wide range of employer assistance services here.

Relevant ESSSuper details (for ATO standard choice forms)

Fund name: ESSSuper
Account name: ESSSuper Accumulation Plan
Superannuation Product Identification Number (SPIN): ESS0003AU
Unique Superannuation Identifier (USI): ESS0003AU
ABN: 85 894 637 037
Telephone number: 1300 650 161
Email address: info@esssuper.com.au
Member number: Members can refer to their latest ESSSuper Annual Benefit Statement, or contact us

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