We apologise to our members for the extended hold/wait times and delays to withdrawals from defined benefit accounts. We expect to resolve most issues by the end of May 2022 and are confident the majority will be resolved much sooner. Please read our service update for more information.

Also note: The ESSSuper mobile app has been updated and is available to download. Visit our Members Online web page for more details.

Employer help


We're here to help employers in any way we can. If there's a superannuation issue that needs sorting, please feel free to contact us.

Our team of skilled professional Superannuation Consultants will work with you to assist with your superannuation obligation and any issues you may have.

For employers with defined benefit scheme members, we can visit your workplace to assist you with learning how to process contributions through our Employer Online system or to help with any super concerns you may have as an employer.


NEED HELP?

Our team of skilled professional Superannuation Consultants will work with you to assist with your superannuation obligations and any superannuation issues you may have. To contact a Superannuation Consultant email employer.services@esssuper.com.au

Support for your employees

Our website contains a range of information designed to assist our members - your employees. Sometimes they may need to speak to someone or contact us directly.

Our contact details

Workplace support for members

For employers with defined benefit scheme members, our experienced ESSSuper Member Education Consultants can meet virtually for one-on-one appointments with your staff, or conduct group webinars on super and the options available to members. Contact us to find out more.

Information & forms

Relevant ESSSuper details (for ATO standard choice forms)

Fund name: ESSSuper
Account name: ESSSuper Accumulation Plan
Superannuation Product Identification Number (SPIN): ESS0003AU
Unique Superannuation Identifier (USI): ESS0003AU
ABN: 85 894 637 037
Telephone number: 1300 650 161
Email address: info@esssuper.com.au
Member number: Members can refer to their latest ESSSuper Annual Benefit Statement, or contact us