We apologise to our members for the extended hold/wait times and delays to withdrawals from defined benefit accounts. We expect to resolve most issues by the end of May 2022 and are confident the majority will be resolved much sooner. Please read our service update for more information.

Also note: The ESSSuper mobile app has been updated and is available to download. Visit our Members Online web page for more details.

Terms and conditions

May 25 2022

  • Terms and Conditions - These Terms and Conditions of Use apply to the use of this website. In using this website, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you must refrain from using the website.
  • Terms and Conditions - Member Experience Promotion - These Terms and Conditions apply to the Member Experience Promotion.