Terms and Conditions

These Terms and Conditions of Use (terms and conditions) apply to the use of this digital service (website and application). In using this digital service, you are deemed to have read, and understood and agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you must refrain from using the digital service.

1. ESSSuper is established under the laws of the State of Victoria (including the Emergency Services Superannuation Act 1986, the State Superannuation Act 1988, the State Employees Retirement Benefits Act 1979 and the Transport Superannuation Act 1988). This digital service is not a substitute for these acts, which are the final authority when determining the calculation and payment of members' benefits.
2. The information contained on this digital service is of a general nature and is intended as a guide only. It is not intended to be personal investment or financial advice. The information provided does not take into account your personal investment objectives or financial situation. Before making financial or investment decisions, you should consult an independent licensed adviser and any relevant product disclosure statements, to ascertain whether the information provided on this digital service is appropriate for you.
3. While care has been taken in relation to the accuracy and reliability of the information provided on this digital service, to the extent permitted by law, ESSSuper and its directors, employees and agents do not make any representations or warranties that the information provided is reliable, accurate or complete and do not accept any responsibility in any way (including by reason of negligence) for errors in, or omissions from, the material available on this digital service and do not accept liability for any loss or damage, however caused, as a result of any person relying on any such material.
4. Copyright in this digital service is owned or licensed by ESSSuper. Except as expressly authorised by these Terms and Conditions of Use or by law, you may not in any form or by any means adapt, reproduce, store, create derivative works or commercialise any information, products or services obtained from any part of this digital service without the written permission of ESSSuper.
5. This digital service may contain links to other websites ("linked websites"). Those links are provided for convenience only and may not remain current or be maintained. ESSSuper is not responsible for the content or privacy practices associated with linked websites. Links to other websites should not be construed as an endorsement, approval or recommendation by ESSSuper of the owners or operators of those websites, or of any information, graphics, materials, products or services referred to or contained on those websites, unless and to the extent stipulated to the contrary.
6. ESSSuper will endeavour to ensure that your information remains confidential. You must take all reasonable precautions to safeguard your PIN/Password and not disclose or allow the PIN/Password to be disclosed to any third party. You must notify ESSSuper immediately if any unauthorised use of your PIN/Password has occurred or if you suspect that any third party knows your PIN/Password.
7. You must not use this digital service in a manner that breaches, or is likely to breach, any law or relevant code of conduct, or in a way that infringes any person's rights, including any conduct that would require ESSSuper or any of its employees or agents to remedy any loss or damage occasioned by such activity.
8. You must not use this digital service in a manner that defames, harasses, unlawfully offends or harms any person.
9. These Terms and Conditions of Use can be modified at any time by ESSSuper and you agree to continue to be bound by these terms and conditions as modified. ESSSuper will give you notice of these changes by publishing revised terms and conditions on this digital service - you will not be separately notified of these changes.
10. Your use of this digital service may be varied, suspended or cancelled at anytime without notice or for reasons beyond ESSSuper’s control. You agree that ESSSuper will not be liable for any such interruption, variation, suspension of this digital service.
11. This digital service is provided for use by Australian residents only and products and services provided by ESSSuper are only available to Australian residents.
12. These Terms and Conditions of Use are governed by the law in force in the State of Victoria, and the parties irrevocably submit to the non-exclusive jurisdiction of the courts of Victoria for determining any dispute concerning the terms and conditions.