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Bushfire assistance


ESSSuper would like to acknowledge the efforts of all of the Emergency Services as they assist with the bushfire relief across the country.

Our members’ welfare is always our first priority, and as the bushfires continue we are thinking of all of our members and their families in the devastated areas.

To help reduce stress for members and employers, we will ensure we prioritise and process any issues for members affected by the bushfires, as quickly as possible, and that our employers are similarly supported.

If you’ve been affected by the bushfires, please get in touch with us on 1300 650 161. We're here to help.


Bushfire 2020 

Bushfire Disaster Appeal

This bushfire event is far from over and ESSSuper is committed to supporting members and local communities impacted by the devastating fires. To show your support please visit the Victorian Bushfire Appeal for more information.


Financial Assistance

For members who are experiencing financial hardship, the following allowances and payments may be available to compensate for lost income or other adverse impacts resulting directly from the bushfires in December 2019 and January 2020.

Disaster Recovery Allowance
Support for people who lost income as a direct result of the bushfires in Victoria in December 2019 and January 2020.

Ex-gratia Disaster Recovery Allowance (New Zealanders)
Support for New Zealanders who lost income as a direct result of the bushfires in Victoria in December 2019 and January 2020.

Australian Government Disaster Recovery Payment
Support for eligible people adversely affected by the bushfires in Victoria in December 2019 and January 2020.

Ex-gratia Disaster Recovery Payment (New Zealanders)
Support for eligible New Zealanders adversely affected by the bushfires in Victoria in December 2019 and January 2020.

For more information on financial assistance please visit the Australian Government Department of Human Services website.


Bushfire 2020

Where to get help

It is normal for a distressing or frightening event to affect you physically, mentally and emotionally.

If at any time you are worried about your mental health or the mental health of a loved one, call Lifeline on 13 11 14.

You can also contact:

  • your doctor or local community health centre
  • a counsellor or psychologist
  • Parentline, Phone: 13 22 89
  • Kids Helpline, Phone: 1800 55 1800
  • NURSE-ON-CALL Phone: 1300 60 60 24 for expert health information and advice (24 hours, 7 days)
  • Australian Psychological Society Referral Service, Phone: 1800 333 497

Call 000 if you or someone you know is in immediate danger.

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